WoW Forever is back up. The servers crashed at about 21:30 UTC on 9 November, the Battle.net launcher showed "Emergency Maintenance" shortly after, and players were logging in again from about 22:40 UTC. Since then many players report a rollback: trained spells, profession skill-ups, a little gold or the last few minutes of questing gone. Blizzard hasn't commented on the crash or the losses yet.
Last checked: 19:30 UTC on 10 November. We'll update this page when Blizzard posts.
Times in your time zone
| Crash | Emergency maintenance | Back up | |
|---|---|---|---|
| UTC | about 21:30 | about 22:00 | about 22:40 |
| US Pacific (PST) | about 1:30 pm | about 2:00 pm | about 2:40 pm |
| US Eastern (EST) | about 4:30 pm | about 5:00 pm | about 5:40 pm |
| Central Europe (CET) | about 22:30 | about 23:00 | about 23:40 |
| Turkey (TRT) | about 00:30 on 10 Nov | about 01:00 on 10 Nov | about 01:40 on 10 Nov |
All three times come from players posting on Blizzard's forums, so treat them as approximate. Blizzard announced the takedown in game, Wowhead reported, but gave no times.
The rollback reports
After the servers came back, players on both the US and EU forums said their characters were set back to an earlier point. The things that come up most:
- Spells learned from a trainer are gone, while the gold paid for them stays spent.
- Profession skill-ups lost, Blacksmithing and Tailoring in particular.
- A few gold missing, or the last 10 to 20 minutes of questing undone, with the character back where it stood earlier.
- Smaller things: a quest item, a dungeon drop, macros or graphics settings reset.
Not everyone lost something, and the reports don't agree on what was rolled back. In an EU forum thread one level 20 Shaman lost about 4 gold and their learned abilities, while another player lost only 5 gold.
What Blizzard has said
Nothing about the crash, the cause or the rollback, as of our last check. No staff member has replied in the forum threads, and there's no word on whether lost spells or gold will be given back.
What to do now
- Check your spellbook and professions before you head out. Anything a trainer taught you on 9 November may be missing.
- Write down what you lost (spell names, gold, items) with roughly when you got them. If Blizzard offers a fix, you'll want the details ready.
- Open a ticket in game or on Blizzard Support if the loss matters to you. Don't count on a refund: Blizzard hasn't promised one.
- If you are still stuck on "Retrieving character list", fully close and reopen the Battle.net launcher before trying anything else.
- Don't trust "fix" downloads or sites asking you to log in. Outages bring scam links.
Not the first time this week
Players also reported downtime on 6 November and 7 November, mostly in North America and Oceania. On the morning of 9 November there was also a shorter wave of disconnects and full login queues in Europe and the US, which players said had cleared by about 08:10 UTC.
For other login problems and error codes, see can't log in to WoW Forever and WoW Forever error codes. Blizzard's confirmed fixes are on known issues and hotfixes.